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Help / Service


Need help

Have a question about a product ? Problem with using it ?

Our teams are here to answer your questions and support you.



The legal warranty of a product is 2 years from the date of purchase.

● Support for a product purchased in-store or on another website

Go directly to the store or contact the website where you purchased the product. They will take care of your defective product.

● Support for a product purchased from

Access the After-Sales support form by clicking on the link at the bottom of this page. Please provide the product reference, a copy of the proof of purchase, the date of purchase and clearly identify the problem encountered. We will send you a voucher so that you can return the product to us.